Refund and Cancellation Policy
Last updated: July 2026
This policy explains how billing, cancellation, and refunds work for Beam Pro, the paid subscription for Beam, operated by Dhrunova ("Dhrunova", "we", "us"). Payments are processed by our payment provider, Razorpay.
Free trial
Beam Pro includes a 7-day free trial. You are not charged during the trial. If you do not cancel before the trial ends, your subscription begins and your chosen payment method is charged for the first billing period.
Billing and auto-renewal
Beam Pro is a recurring subscription billed in advance, monthly or annually depending on the plan you choose. Unless you cancel, it renews automatically at the end of each billing period and your payment method is charged the then-current price for the next period. We disclose the price and billing interval before you subscribe.
How to cancel
You can cancel at any time from your account page or by emailing legal@dhrunova.com. Cancellation stops future renewals. When you cancel, you keep Pro access until the end of the period you have already paid for, and you are not charged again after that.
Refunds
Because Beam Pro is a digital service delivered immediately and the free trial lets you evaluate it before any charge, fees are generally non-refundable, and we do not provide refunds or credits for partial billing periods or for periods you did not use. We may, at our discretion, grant a refund in cases such as a duplicate or accidental charge, a failure on our side that prevented you from using Pro, or where a refund is required by applicable law.
How to request a refund
To request a refund, email legal@dhrunova.com from the address on your account within 7 days of the charge, with your order or subscription details. We aim to acknowledge requests within 2 business days and to resolve approved refunds within 5 to 7 business days through the original payment method. Timing of the credit reaching you depends on your bank or card issuer.
Price changes
We may change subscription prices. If a price change affects your renewal, we will give you reasonable advance notice, and the new price applies only to billing periods after the change. You may cancel before the change takes effect if you do not agree.
Contact
Questions about billing, cancellation, or refunds can be sent to legal@dhrunova.com.